Who we are
IPLookInfo (https://iplookinfo.com) provides IP address lookup, geolocation and network diagnostic tools. Contact: support@iplookinfo.com.
Data we process
IP address and request headers: needed to show you your own IP address and to deliver the website. Request logs are kept for up to 14 days for security and abuse prevention.
Lookups you perform: IP addresses, domains and ASNs you enter are processed to return results. We do not build profiles from them. Rate-limit counters are kept in memory for up to 24 hours.
Account data: if you register, we store your name, email address, hashed password or OAuth identifier, API keys (hashed), usage counters and subscription status.
Payment data is handled by our payment provider (Paddle or Stripe). We never receive full card numbers.
Analytics: we use self-hosted Umami analytics, which does not use cookies and does not store full IP addresses.
Advertising
We show ads served by Google AdSense. Google and its partners may use cookies or similar technologies to show personalised or non-personalised ads. Visitors in the EEA, UK and Switzerland are asked for consent through a Google-certified consent management platform, and can change their choice at any time via the "Privacy and cookie settings" link. See https://policies.google.com/technologies/ads for details.
Legal bases and your rights
We process data to provide the service you request (contract), for security and to improve the service (legitimate interests), and for personalised advertising only with your consent. You may request access, correction, deletion or export of your account data, or object to processing, by emailing us. You may also lodge a complaint with your data protection authority.
Sub-processors
Cloudflare (CDN and security), our hosting provider (server infrastructure), Paddle or Stripe (payments), Google (advertising), and our email delivery provider (transactional email).